Unfortunately, orders CANNOT be changed, modified, or canceled after checkout due to warehouse automations! If you have questions regarding our items before placing your order or are having technical issues with ordering, please contact Customer Supp

<span id="isPasted" style="color: rgb(28, 29, 29); font-family: Futura, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Unfortunately, orders CANNOT be changed, modified, or canceled after checkout due to warehouse automations! If you have questions regarding our items before placing your order or are having technical issues with ordering, please contact Customer Support&#xA0;<a href="https://faoschwarz.com/pages/contact-us" style="box-sizing: border-box; color: rgb(163, 47, 47); text-decoration: none; background: rgb(255, 255, 255); position: relative; border-bottom: 1px solid rgba(28, 29, 29, 0.15); border-top-color: rgba(204, 204, 204, 0.1); border-right-color: rgba(204, 204, 204, 0.1); border-left-color: rgba(204, 204, 204, 0.1); display: inline-block; font-family: Futura, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;" title="Contact Us">here</a><span style="color: rgb(28, 29, 29); font-family: Futura, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">.&#xA0;

Can I cancel or edit an online order once it has been placed?

Unfortunately at this time we do not offer gift wrap or gift boxes. We are actively exploring ways to improve and be able to offer gift wrapping to our online customers. Thank you for your patience and understanding while we work on this improvement

<span id="isPasted" style="color: rgb(28, 29, 29); font-family: Futura, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Unfortunately at this time we do not offer gift wrap or gift boxes. We are actively exploring ways to improve and be able to offer gift wrapping to our online customers.&#xA0;Thank you for your patience and understanding while we work on this improvement for you!

Do you offer gift wrapping or gift boxes?

Of course, we do! Shop our FAO Schwarz E-Gift Card options here. FAO Schwarz E-Gift Cards are non-refundable and do not expire. E-Gift Cards can be used both online and in our NYC Flagship location. Promotion codes can't be applied toward the purchas

<span id="isPasted" style="color: rgb(28, 29, 29); font-family: Futura, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Of course, we do! Shop our FAO Schwarz E-Gift Card options&#xA0;<a href="https://faoschwarz.com/products/gift-card" style="box-sizing: border-box; color: rgb(163, 47, 47); text-decoration: none; background: rgb(255, 255, 255); position: relative; border-bottom: 1px solid rgba(28, 29, 29, 0.15); border-top-color: rgba(204, 204, 204, 0.1); border-right-color: rgba(204, 204, 204, 0.1); border-left-color: rgba(204, 204, 204, 0.1); display: inline-block; font-family: Futura, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;" title="https://faoschwarz.com/products/gift-card">here</a><span style="color: rgb(28, 29, 29); font-family: Futura, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">. FAO Schwarz E-Gift Cards are non-refundable and do not expire. E-Gift Cards can be used both online and in our NYC Flagship location. Promotion codes can&apos;t be applied toward the purchase of gift cards.

Do you have gift cards?

We currently accept the following payment methods:. Visa, American Express, MasterCard, Discover, PayPal, Shop Pay, Amazon Pay, Apple Pay & Google Pay.

We currently accept the following payment methods:Visa, American Express, MasterCard, Discover, PayPal, Shop Pay, Amazon Pay, Apple Pay &amp; Google Pay.

What payment methods do you accept?

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FAO Schwarz

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Does FAO Schwarz ship internationally?

The tracking information says “scheduled pending”. What does this mean?

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NYC Store