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Processing time for orders is typically 24-48 business hours (this excludes weekends and holidays). Upon finalizing your order, you will receive an order confirmation email which will include your order number. Once the order has been packed up and i
FAO Schwarz is not responsible if a package is shipped to the incorrect address due to the wrong address being entered at checkout. We strive to meet our processing and shipping times; there is a minimal time gap to change your order or update shippi
Our standard shipping rates are as follows:. *Oversize or additional shipping charges may apply to some items due to their size and weight, regardless of the purchase amount. Express and 2-day shipping are also excluded from the free shipping promoti
We offer expedited shipping on most items, based on the total order value before tax. Express shipping rates are:. Some items are not eligible for expedited shipping. Items that are excluded from expedited shipping include items from the following br
Currently, we do not ship outside of the US. At this time, we also do not ship to Hawaii, Alaska, U.S. Virgin Islands or Puerto Rico.
Scheduled Pending delivery could simply imply that your package is at the station and is awaiting its turn to get scanned into a vehicle and then dispatched. Please allow 1-4 business days for your tracking information to be updated. In some rare cas
In case you are unable to locate your shipment, please review the following tips prior to reaching out to us:. 1. Ensure that the correct shipping address was entered for your order. As our shipping policy states, FAO Schwarz is not responsible for o