How much will I be charged for returns?Updated 6 months ago

A flat fee of $10 will be charged for each return shipment.*

*Please note, some oversized items will incur additional return fees due to their size/weight. Oversized items from the below brands are subject to additional return fees: 

Banwood, Best Ride On Cars, Freddo, KoolKarz Playground, PonyCycle, Sideshow, and Wonder & Wise.

Steiff Returns:

Limited Edition returns are not eligible for a full refund unless the outer cardboard box is unopened and the brown tape is sealed. If a Limited Edition is returned in an opened outer box, a refund of 50% of the item's total retail value will be issued.

Best Ride On Cars, Kool Karz Playground & Freddo Returns:
All returns from Best Ride On Cars, Kool Karz Playground & Freddo are subject to a 10% restocking fee due to their size/weight.

Wonder & Wise Returns:
All returns from Wonder & Wise are subject to a 20% restocking fee due to their size/weight.