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FAO Schwarz

<ul id="isPasted"><li>For the makeup experience, we advise making a reservation ahead of time. A reservation can be made through this link by scrolling down to the experience and clicking &quot;book now&quot; <a data-fr-linked="true" href="https://faoschwarz.com/pages/in-store-experiences-first-floor" id="isPasted">https://faoschwarz.com/pages/in-store-experiences-first-floor</a>&#xA0;</li><li>You will also be required to complete a disclaimer for anyone receiving treatment in store.</li><li>We do allow walk ins based on availability.</li><li>$65 per experience. Suitable for ages 6+.</li><li>The handbag experience does not require a reservation.</li></ul>

For the makeup experience, we advise making a reservation ahead of time. A reservation can be made through this link by scrolling down to the experience and clicking "book now" https://faoschwarz.com/pages/in-store-experiences-first-floor You will al

Custom Makeup Kit Experience

In-Store Experiences

Can I cancel or edit an online order once it has been placed?

Do you offer gift wrapping or gift boxes?

Do you have gift cards?

What payment methods do you accept?

FAO.com Orders

When will I receive my item and how can I track delivery?

I entered the wrong address, what do I do?

How much will I be charged for shipping?

Do you offer expedited shipping?

Does FAO Schwarz ship internationally?

The tracking information says “scheduled pending”. What does this mean?

I'm unable to locate my package

FAO.com Shipping & Delivery

What is your Return Policy?

How much will I be charged for returns?

How do I start a return for an online order?

How long does it take for refunds to be processed?

I received a damaged/defective item. What can I do?

FAO.com Returns

How do I receive my first-time customer discount?

What brands are excluded from promotions?

Do you offer price matching?

FAO.com Promotions & Discounts

I made a purchase at another retailer and I need assistance

Purchases made at other retailers

Store Hours & Location

I made a purchase at the NYC store and need assistance

Where can I find out about job opportunities at the store?

Is the store wheelchair accessible?

NYC Store

Do I need an appointment/reservation for the in-store experiences?

Jellycat Diner

What happens at your Opening Ceremony?

Do you offer Personal Shopping?

Can I book a party at the store?

Do you offer store tours?

Do you offer a Military Discount?

Do you offer Gift Wrapping Services In Store?

Do you offer shipping services?

Can I buy online and pick-up in store?

I lost an item in the store, how do I check if it has been found?

Do you have baby changing or nursing facilities?

In-Store Services

Custom Makeup Kit ExperienceUpdated 7 days ago